Saturday, 23 August 2014

OUMH 1303 2009



1.       In the English Language,  vowels may be divided into two categories :  simple vowels and diphthongs.  State a definition for each of them to show the main difference.
Answer :


2.      There are many common words and phrases that denote a cause and effect relationship such as “  as a result of” and “  as a consequence “  .  State FOUR other examples.
Answer:
        

3.      What does being a crirical listener involve ?  Why do you need to be a critical listener.  Give TWO examples of a situation when you need to be a critical listener.

Answer:
·         We need to be a critical listener during the tutorial / lecture class.  Students should be a critical listener in order to identify the main and supporting point or to take note.
·         When we need to obtain information.

4.      Provide TWO differences being giving fatcs and giving opinions ?
Answer : Topic 4 pg 63

Giving facts:
·         Objective statement
·         Something that is real,  true,  actual,  realible sources,  statistics,  research,  evidence.
·         e.g:  Smoking causes cancer.
            Giving Opinions:
·         subjective statement
·         prejudise, personel ideas,  belief,  not reliable sources,  perception,  true or not true.
·         e.g :  Men are more intelligent than women.

5.      In the face-to-face communication,  at least FOUR things can signal the speaker’s attitude towards the situation.  What are they ?


6.      What are FOUR key element of making small talks?


7.      When preparing speech,  a public speaker has to create a proper structure for his/her speech.  What happens if she / he does not have a structure for the speech.  Give TWO consequences for a poor structure.

Answer:  Topic 9 pg 198

Consequences for a poor structure:
·         The audience cannot pay attention for a long period of time.
·         The audience may find the presentation difficult to follow if it is not systematicallay structured and organised.

8.      That are many things that one should bear in mind when preparing a speech.  For instant,  he /she should stand straight and not slauch in front of the audience.  What are FOUR other things he/ she should do during the presentation?
Answer :  Topic 10 pg 217

When making the actual presentation,  bear in mind the following:

·         Maintain eye contact with the audience.
·         Great the audience,  and then start your presentation.
·         Give an overview of what you are going to talk about.
·         Try not to read from your notes.  Talk to the aidience instead.

9.      Match the following phrases with the correct function.  Some function  may be used more than once.
                                                       

10.  Solorzano and Schmidt (1998) in your text explain that there are ways to support one’s opinions as well as justify and explain those opinions: by giving facts,  statistics,  examples and personel stories.  Explain each one in detail, giving example if necassary.

Thursday, 21 August 2014

OUMH 1303 2010



OUMH  1303 2010
1.      What are the 4 main purposes of communication?
Answer :  Topic 1 pg 8

The purposes of communication:

1.      To inquire  / ask
·         Obtain or get information / knowledge / ideas
·         e.g :  What is GST ?

2.      To inform
·         Tell / spread information / knowledge / ideas to people
·         e.g :  the advantages of GST

3.      To pursuade
·         To inluence people / to get agreement
·         e.g :  teacher must support the new education policy

4.      To develop goodwill / friendship / relationship
·         To maintain relationship with people
·         e.g :  having small talk with friends/ gathering / phone

2.       Describe the 7 forms of oral communication.

Answer :  Topic 1 pg 13-14

·         Intrapersonal communication
·         Interpersonal communication
·         Small group communication
·         Public communication
·         Mass communication
·         Corporate communication
·         Intercultural communication
(II SPM CI)

3.      Explain the 5 stages of effective listening process
Answer : Topic 2 pg 23-24
·         Receiving
·         Understanding
·         Remembering
·         Evaluating
·         Responding
(RURER)


4.      List and explain Maslow’s Hierarchy human needs

Answer : Topic 2 pg 34

·         Physical needs
·         Security needs
·         Social needs
·         Self-esteem
·         Self actualisation

5.      Explain the different ways of asking question in oral communication.

Answer : Topic 7 pg 133-134

·         Wh Question – Why,  What,  Where,  Who,  How
To get information /  to seek clarification
·         Yes /  No Question
e.g :  Do you understand?
·         Polite Form
e.g :  Could you help me please?
·         Question tags – to get information
e.g :  England is not a strong team,  isn’t it?

6.      List 6 ways of becoming active listeners.

Answer: Topic 3 pg 40-41

·         Focus on the massage
·         Anticipate what the speaker wants to say, 
·         Identify main and supporting points
·         Check the bias / evidence / validity / sources
·         Listen between the lines
·         Minimise distractions / disturbance

7.      What is  “small talk “?  Give example of the situation.

Answer :  Topic 6 pg 108-112

·         “ Small talk “ is a conversation about everyday topics.  To start conversation.  Talk for social purposes.  Talk about game,  politic,  weather.
·         Waiting for the bus /  train/  flight
·         Queue at supermarket /  post office /  ticket counter
·         Lobby /  waiting room

8.      Explain the various types of speech
Answer : Topic 8 pg 168-175
·         Information speech
Knowledge / information / skill
·         Persuasive speech
Influence / change attitude /  behaviour / belief
·         Negotiation speech
Solve problems / conflict / crisis
·         Argumentative speech
Get conclusion / reason based on evidence and proof

9.      Describe the TWO main types of stress in English

Answer : Topic 5 pg 96 -97

·         Word Stress- Example SYLlabus,  SUBstitute,  TECHnical
·         Sentence Stress- Example – He LIVES in the HOUSE on the CORNER
The stressed words are content and they convey the most important ideas in the sentence: lives,  house,  corner.

10.  Explain the different between fact and opinion.

Answer : Topic 4 pg 63-64

Fact:
·         A fact is something that has objective reality,  it is not a matter of perception or opinion,  and is true.
·         reliable sources or data /  include statistical data / reports of observation.
·         e.g :  Melaka was founded by Parameswara.

Opinion:
·         Opinions are often based on what one believes to be true  or not how a person feels about something
·         Opinions,  unlike facts, can be very subjective.  Can be true or false
·         e.g:  Woman teachers are better than man teachers.